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IPSec l2l tunnel is up but no traffic

I'm certain I saw a reference to this problem before, but can't find it now. 
I have 35 or so L2L tunnels terminating on my UTM (9.1- waiting to upgrade).
99% of the time, everything works beautifully.
However, every now and then, I run into a situation where a tunnel suddenly stops passing any traffic.  The frustrating thing is that both sides still show the tunnel as still being up.

The cure is to disable/reenable the tunnel, but I'd love to know what exactly is going on when it suddenly stops working.

Anyone else run into this and if so, is there a good workaround other than periodically restarting tunnels (perhaps based on a script that tries to ping the other side periodically?).

is it fixed in 9.2 perhaps?


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Parents
  • Can you get the IPsec log from the other device when the tunnel goes down?  It sounds like a mismatch in lifetime parameter, or the lack of the DPD selection on the other side. We would need to see the logs to start with, with debug disabled.

    Cheers - Bob

    Sorry for any short responses.  Posted from my iPhone.
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Can you get the IPsec log from the other device when the tunnel goes down?  It sounds like a mismatch in lifetime parameter, or the lack of the DPD selection on the other side. We would need to see the logs to start with, with debug disabled.

    Cheers - Bob

    Sorry for any short responses.  Posted from my iPhone.
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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