Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

UTM cant communicate through tunnel

I have a strange problem where all communication through the IPSec tunnel works but the UTM on one side can not communicate with any machines on the other side of the tunnel. It is like the UTM doesn't know its own routes and tries to talk through the default gateway instead of though the tunnel.

Are there any specific rules/routing that I have to set up to let the UTM communicate with the machines on the other side of the tunnel?


This thread was automatically locked due to age.
Parents
  • tcpdump on the wan network show both encrypted traffic between the networks and unencrypted traffic from the UTM to the remote network:
    10:49:10.100361 MY.PUBLIC.IP.1 > MY.PRIVATE.IP.1: icmp: echo request (DF)
    10:51:18.603432 esp MY.PUBLIC.IP.1 > MY.PUBLIC.IP.2 spi 0x94aa9333 seq 3551 len 1476 (DF) [tos 0x10]
Reply
  • tcpdump on the wan network show both encrypted traffic between the networks and unencrypted traffic from the UTM to the remote network:
    10:49:10.100361 MY.PUBLIC.IP.1 > MY.PRIVATE.IP.1: icmp: echo request (DF)
    10:51:18.603432 esp MY.PUBLIC.IP.1 > MY.PUBLIC.IP.2 spi 0x94aa9333 seq 3551 len 1476 (DF) [tos 0x10]
Children
No Data
Share Feedback
×

Submitted a Tech Support Case lately from the Support Portal?