Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 3 replies
  • Subscribers 1 subscriber
  • Views 1990 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

User Portal Does not work from explorer 10

arokjh
hi 
we operate SophosUTM220 

Firmware version: 9.106-17

We use SSLVPN(remote access)
But User Portal Does not work form Internet explorer10

Explorer10 debugging message
"SCRIPT438: object 'update' does not support the property or method."

Is there a way to solve the problem?


This thread was automatically locked due to age.
  • 0
    i've used ie10 and 11 with user portals on utm including the most recent version.  Is your a/v int he way?  try turning it off.  Also add the utm's user portal site as a trusted site into ie and see if that works.

    Owner:  Emmanuel Technology Consulting

    http://etc-md.com

    Former Sophos SG(Astaro) advocate/researcher/Silver Partner

    PfSense w/Suricata, ntopng, 

    Other addons to follow

  • 0
    I bet IE shows an "empty" page with just a logo. Had the same thing myself a few times from some PC's. Didn't really look further, but always use firefox which doesn't have this problem.

    Managing several Sophos UTMs and Sophos XGs both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.

    Sometimes I post some useful tips on my blog, see blog.pijnappels.eu/category/sophos/ for Sophos related posts.

  • 0
    hi
    we operate SophosUTM220

    Firmware version: 9.106-17

    We use SSLVPN(remote access)
    But User Portal Does not work form Internet explorer10

    Explorer10 debugging message
    "SCRIPT438: object 'update' does not support the property or method."

    Is there a way to solve the problem?


    Make sure compatibility mode is deactivated for the utm user page

    Owner:  Emmanuel Technology Consulting

    http://etc-md.com

    Former Sophos SG(Astaro) advocate/researcher/Silver Partner

    PfSense w/Suricata, ntopng, 

    Other addons to follow

Share Feedback
×

Submitted a Tech Support Case lately from the Support Portal?

Unfiltered HTML