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loggin issues

Hi all , 

recently we have installed  a cluster of Astaro 625 and ware happy to migrate from previous firewall.  However after one month we face issues when loggin in to the firewall

1)  it says  " please wait loggin in "

next  it  hangs  and asks  " Do you want to wait for 30 seconds "

if  we say no . then it stops and displays  " request has  been cancelled "

if we say yes  ..after some time same msg appears ..if we say yes it says " you have extended 1 time " ..then it continues same cycle.

obviously some issue going on . i have tested  with firefox.


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  • Please say the exact version of UTM - 9.103-5?

    You should ask your reseller to open a support case with Sophos.

    Can you login to the command line and run top?  What process is taking all of the CPU?

    If this continues, you can try rebooting the Master.  That will only interrupt up/downloads and VoIP conversations.

    How many usits do you have in your Cluster?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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