Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 6 replies
  • Subscribers 1 subscriber
  • Views 3037 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

No VPN links on user portal?

dswartz
Been many months (and several ASG upgrades) since I logged in to the user portal.  I wanted to experiment with html5 vpn.  I saw no button for it.  I've checked for similar issues and saw things like 'clear your browser cache' and 'the user you login as has to be in the right group or whatever'.  I've tried clearing my cache and I know it isn't a config issue, since I connect via SSL VPN every day from work, yet logging in to the VPN portal doesn't show me the SSL VPN link either.  Any ideas?


This thread was automatically locked due to age.
Parents
  • 0
    On the 'Advanced' tab of 'User Portal', you DON'T have 'Remote Access' selected to be disabled?  You DO have the user that logs in to the User Portal configured as an allowed user in SSL VPN and the HML5 VPN?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • 0
    On the 'Advanced' tab of 'User Portal', you DON'T have 'Remote Access' selected to be disabled?  You DO have the user that logs in to the User Portal configured as an allowed user in SSL VPN and the HML5 VPN?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
No Data
Share Feedback
×

Submitted a Tech Support Case lately from the Support Portal?

Unfiltered HTML