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unable to install tun/tap driver exit code 2 windows 7 home premium.

Hi there, 

A one of our clients can not install the sophos vpn client cause the tap driver wont install. I tried to install OpenVPN but it has the same error. 

I tried to run the installer as admin and disabeld UAC but with no result.

Can anyone help me because the only "solution" i found is to repair windows 7.[:S]

Chizz


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  • I haven't seen this, Chizz.  Maybe there's a partial install that's mucking things up.  Be sure you have eliminated any trace of the earlier installation, and try again.  Any luck?

    Cheers - Bob
    PS Please always remember to state exact versions.  9.006-5?  Win7 Pro SP1?
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Hi Balfson,

    Ive looked a bit further and the only thing I could find is a complete reinstall/repair of windows. Ive told one of our costumers to try that but I haven't got any reponse yet. I will keep you posted if I find something.[:D]

    with regards 

    Chizz

    Edit: forgot to mention.. Its a Windows 7 Home edition SP1 and we use the 9.1 UTM.
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