This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

PPTP not working after upgrade ASG 7 to UTM9

Hi,
The PPTP Connections at a customer does not work properly after the upgrade to UTM9 from ASG7.
The configuration of the tunnels was first made on ASG6, then a couple of years ago they upgraded to 7 (no problem). But now when I upgraded to UTM9 I get the problem.
When the configuration was first made on ASG6, we used static IP for all users that was in the same IP segment as the server. I guess that this is not recommended. So I have changed that to VPN-Pool (PPTP). With that change made, I am able to connect to the network and even ping the server(!) but, when I try to connect to the server with \192.168.1.10 it fails and RDP does not work either. I am also able to connect to Webadmin through the tunnel.
I have created a Firewall rule that says VPN-Pool (PPTP) - Any - Any, Allow
and placed it high in the rules list.
Some are using SSL tunnels, and they are working fine after the upgrade.

Best Regards
Andreas

This thread was automatically locked due to age.

Parents

0 BAlfson over 11 years ago

Sounds like it's time for what I call Rule #1 (enhanced):
Whenever something seems strange, always check the Intrusion Prevention,
Application Control and Firewall logs.

Anything helpful in those logs?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
Cancel
Vote Up 0 Vote Down

Cancel
0 campidaho over 11 years ago in reply to BAlfson

Thanks Bob.

As an update, in checking the firewall logs earlier, all of the packets were being blocked as spoofed packets. I turned Firewall --> Advanced --> Spoof Protection to Off and everything is flowing properly now.

I see from this thread that others have had the same problem. https://community.sophos.com/products/unified-threat-management/astaroorg/f/58/t/54327

Anyone aware of a fix for this so that I can enable spoof protection again?

Thanks,
Chris
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 campidaho over 11 years ago in reply to BAlfson

Thanks Bob.

As an update, in checking the firewall logs earlier, all of the packets were being blocked as spoofed packets. I turned Firewall --> Advanced --> Spoof Protection to Off and everything is flowing properly now.

I see from this thread that others have had the same problem. https://community.sophos.com/products/unified-threat-management/astaroorg/f/58/t/54327

Anyone aware of a fix for this so that I can enable spoof protection again?

Thanks,
Chris
Cancel
Vote Up 0 Vote Down

Cancel

Children

No Data

PPTP not working after upgrade ASG 7 to UTM9

Submitted a Tech Support Case lately from the Support Portal?