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UTM 9.004-33 VPN (PPTP or L2TP) doesn't assign subnet mask

Recently upgrade from ASG 7.513 to UTM 9.004-33.  After upgrade, connections thru the either VPN (PPTP or L2TP) failed to resolve internal sources.  VPN connections were made without sending all traffic (preferred method).  Only way to see internal resources is to route all traffic thru the VPN.  After routing all traffic to the VPN we had to add a packet filter rule to allow all VPN traffic using Any service to All to allow we surfing thru the VPN.  Looking at the client TCP/IP settings when connected to the VPN, the VPN connection fails to set the subnet mask.  Recreating all rules from scratch as recommended in the guides resulted with the same problem.


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  • Hi, and welcome to the User BB!

    Check that 'Remote Access >> Advanced' is configured correctly.  After doing that, hit [Apply] even if you changed nothing.  Don't forget to change the client back to split-tunnel mode.  If this doesn't fix your problem, do a route print from a command prompt on a client and copy the result to a post here.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • Hi, and welcome to the User BB!

    Check that 'Remote Access >> Advanced' is configured correctly.  After doing that, hit [Apply] even if you changed nothing.  Don't forget to change the client back to split-tunnel mode.  If this doesn't fix your problem, do a route print from a command prompt on a client and copy the result to a post here.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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