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Fatal Decrryption error. Remote SSL

touchwood
Remote users getting following (part) message in log when attempting to connect via SSL.

Mon Sep 10 16:41:43 2012 Initialization Sequence Completed
Mon Sep 10 16:41:53 2012 Authenticate/Decrypt packet error: packet HMAC authentication failed
Mon Sep 10 16:41:53 2012 Fatal decryption error (process_incoming_link), restarting
Mon Sep 10 16:41:53 2012 TCP/UDP: Closing socket
Mon Sep 10 16:41:53 2012 SIGUSR1[soft,decryption-error] received, process restarting
Mon Sep 10 16:41:53 2012 Restart pause, 5 second(s)


Assistance appreciated.

Regards



Firmware version: 8.305
Pattern version: 36213
Last check: 532 minutes ago


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  • 0
    Thanks Bob -

    Question -

    So if the encryption setting was changed in the advanced section all remote users will have to download a new key file. Will that overwrite their existing config or will they need to manually delete their config.


    Thankyou for your prompt reply
Reply
  • 0
    Thanks Bob -

    Question -

    So if the encryption setting was changed in the advanced section all remote users will have to download a new key file. Will that overwrite their existing config or will they need to manually delete their config.


    Thankyou for your prompt reply
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