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User Portal

I am not sure if this is the correct place post this, if not I apologize.

For whatever reason, users cannot log into the user portal. They receive a message stating Invalid username/password, or access denied by policy.

No changes were made, this just started to happen.

Any thoughts?

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0 BrucekConvergent over 13 years ago

Yep --- had a customer with this problem the other day -- check the AUA log -- I bet you'll see issues with the "case" of the username causing AD sync issues. If so, start a case with Astaro.
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0 BrucekConvergent over 13 years ago

Yep --- had a customer with this problem the other day -- check the AUA log -- I bet you'll see issues with the "case" of the username causing AD sync issues. If so, start a case with Astaro.
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