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Astaro SSL VPN GUI problem

Hi, we are just setting up an ASG 220 (Firmware version 8.203 ) with SSL vpn connections.  All is working OK apart from one user.  When we run through the install, everything seems tpo work OK. But when the user tries to start the VPN connection, there is no connect option available.  Right clicking on the VPN icon on the GUI, only shows 'Settings and Exit'  

OS is Win 7.  I have set the application to run as an admin automatically.  User is local admin as well.  

I have found the following reg entry recommended to be changed with regard to GUI issues, but this has made no difference.  

 [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced]
"EnableBalloonTips"=dword:00000002

Have uninstalled and reinstalled.  

Any ideas ?.


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  • Hi, Thomo and welcome to the User BB!

    Please post logs from both sides for a single connection attempt.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • Hi, Thomo and welcome to the User BB!

    Please post logs from both sides for a single connection attempt.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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