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iPAD to ASG: The VPN Server did not respond

Trying to connect iPAD to ASG 220. Followed kb guide. Went to user portal and downloaded IPSec VPN from the ASG and installed it. The Override Host Name on the ASG iPhone tab and the Host Name on the System settings tab are the same and are FQDN. When I try to connect I always get The VPN server did not respond. I am connecting over a Sprint Aircard in a Cradlepoint router. I can connect from my laptop using the SSL connection over the same Aircard without any problem.

The Cisco VPN Server Cert. (Local X509) has the FQDN in the Common Name container. The Common Name container for the downloaded user cert however has the "Organization Name VPN CA" container name as Common Name. It makes no difference what I put in the Organization Name field, it always appends VPN CA to the common name, so that would not seem to be the problem. Any ideas?

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0 mrainey over 13 years ago

High Bob, not sure what you mean. I followed the instructions here: http://www.astaro.com/getting-started/iphone-ipad-vpn.pdf When I log onto the user portal, there is an option to install the iPhone cofig. This creates a VPN profile with 2 certificates, 1 called Company Name VPN CA, and 1 called USERNAME. The VPN Config is called Company(IPSec). By the way: Running 7.511
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0 mrainey over 13 years ago

High Bob, not sure what you mean. I followed the instructions here: http://www.astaro.com/getting-started/iphone-ipad-vpn.pdf When I log onto the user portal, there is an option to install the iPhone cofig. This creates a VPN profile with 2 certificates, 1 called Company Name VPN CA, and 1 called USERNAME. The VPN Config is called Company(IPSec). By the way: Running 7.511
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0 mrainey over 13 years ago in reply to mrainey

I am probably just confusing myself more, but I thought I would try an L2TP connection from the iPad. Found the Astaro kb for L2TP, but I noticed that on the Remote Access tab under L2TP for IPSec that there is no place to define what network resources are available. DOes that imply that in order to use L2TP that I must also define an IPSec Remote Access Rule? The kb article did not cover that. If so, what parameters are appropriate for the iPad? The L2TP page shows iPad config parameters, i.e. must use Preshared Key.

PS: The live log shows nothing when I try to connect from the iPad.
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