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PPTP not responding on V8

Ian Collins
Hi,  I have replaced a failed customer FW that was V5 with a V8 FW.  I have added all the rules and everything is working great except PPTP.  The PPTP setting all look right, i have used the default PPTP pool and added the users to a group and added the group to PPTP.  I have packet filter rules for the PPTP IPs, i have 128bit and debug set so i can see what is going on, but i get nothing in the log when i try to connect.  I have tried from several different location and none of them connect, yet they can ping the firewall interface.

Has anyone else got PPTP working on a V8 build, and if so, have i missed anything?

Thanks
Ian...


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  • 0
    Hi, Ian, what client are you using?  It just sounds like there's a dyslexic error in the configuration of the client...

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    Its using the built in Microsoft VPN.  The machine were all configured before the FW was replaced, and the firewall has the same IP address.  I have tried with the hostname and the ip, with the same results.  It just looks like th eFW wall is not listening on the PPTP port.
  • 0
    Please show a picture of the 'Global' tab of 'Remote Access >> PPTP'.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0
    Hi, I have attached a screen shot of th epage requested.  Do you need to see anything else?

    Thanks
    Ian...
  • 0
    THat looks perfect, so it must be the packet filter - are you seeing anything blocked in there?  What about the Intrusion Prevention log?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0
    OK, now i an really confused, I opened the packet filter and IPS live logs and tried to connect so i could see if anything appeared and it connected first time.  I have not tried to connected since yesterday when i enable the pptp vpn.  Its almost like it has just taken ages for the pptp deamon to start listening.

    wierd!

    Anyway, it seems to be working now, so thanks for your help.
  • 0
    Cool!  It sounds like a two-year-old child. [;)]

    Seriously, it can take a few minutes for WebAdmin to complete a configuration change.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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