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Remote Access / openvpn down since 7.200 update

Menno
After upgrading my ASL virtual appliance to version 7.200 openvpn seems down. Though reported as running on the dashboard page, connections are refused on its port (443). There's no openvpn log file for today (yesterday's log file looks fine). I don't see an openvpn process running. I don't see any other errors or signs of trouble. Restarting ASL hasn't changed this.

Where should I look next?
Is anyone else experiencing the same kind of problem?


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  • 0
    I have the same problem after upgrade to 7.2

    While connecting I get the following error: 
    TCP: connect to ***.***.***.***:*** failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

    I investigate a little bit and found the following error in the mdwdebug.log:
    /var/mdw/scripts/openvpn: line 145:  4132 Segmentation fault      /usr/bin/chroo
    t $CHROOT $OPENVPN_BIN_CHROOT --daemon --config /etc/openvpn/openvpn.conf
    ..failed

    After that, I checked the start script itself and it fails, since the whole directory of the configFile "/etc/openvpn/" doesn’t exist:
    ./openvpn status
    Checking for service OpenVPN                                          unused
    ./openvpn start
    Starting OpenVPN /var/mdw/scripts/openvpn: line 145:  6836 Segmentation fault      /usr/bin/chroot $CHROOT $OPENVPN_BIN_CHROOT --daemon --config /etc/openvpn/openvpn.conf
                                                                          failed
    What’s happened in the installation? I have to inform all my users and create PPTP-Access for them [:@]

    Need help

    Regards
    Marc
  • 0 in reply to 26196008
    Hi Guys,

    Do anyone know the cause of this behavior???

    I have the same issue and it's not funny, I'm considering downgrading until this is fixed.

    scr:/var/mdw/scripts # ./openvpn status
    Checking for service OpenVPN                                          unused
    scr:/var/mdw/scripts # ./openvpn start 
    Starting OpenVPN ./openvpn: line 145:  2725 Segmentation fault      /usr/bin/chroot $CHROOT $OPENVPN_BIN_CHROOT --daemon --config /etc/openvpn/openvpn.conf
                                                                          failed
    scr:/var/mdw/scripts # 


    best regards,
  • 0 in reply to Jalmillategui
    Same Problem here, empty log and clients are unable to connect. (retries every 5 seconds).

    Hope there will be a fix for this soon !

    Andre
  • 0 in reply to pedata
    Hi there,

    this issue occures, if two or more subnets in the local area section entered but not sorted correctly in the openvpn.conf

    Example:

    Network A 192.168.2.0
    Network B 192.168.1.0

    The openvpn.conf shows the following entries:

    push "route 192.168.2.0 255.255.255.0"
    push "route 192.168.1.0 255.255.255.0"


    Workaround:

    Rename Net 'A' to 'B' so that Net 192.168.2.0/24 will be sorted after Net 'B' 192.168.1.0

    openvpn.conf:
    push "route 192.168.1.0 255.255.255.0"
    push "route 192.168.2.0 255.255.255.0"


    After this change, SSL VPN should work without problems.

    Bye
    Dominic
  • 0 in reply to pedata
    Hi Pedata,

    I just got off tech support, they fixed the issue with a developer hotfix.

    open a tech support case and they will fix it.

    best regards,
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