How about a PACKAGED SSL VPN client for OS X? More people are buying Macs for home and it's ridiculous to expect they're going to get some files in a .zip file, then follow arcane instructions that don't exist on the OpenVPN site (couldn't find them in five minutes and that's the limit) I won't even bother with.
Put it this way. I'm not going to talk "Joe Executive" into how to install this over the phone. L2TP is an option, but again, you try talking your mom through an install over the phone. It needs to be that easy.
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