Lots of users can connect to our Astaro VPN gateway ("gateway") from workstations that are located behind firewalls that perform PAT. There is one user who can successfully connect from her laptop when at home where she has a consumer grade firewall. When she is at work, where she is behind a SonicWall firewall, she cannot connect to our gateway.
I looked at the traffic using tcpdump on the gateway, and found that there is absolutely no traffic arriving at the gateway when she tries to establish a VPN from behind the SonicWall firewall.
Is this a known problem with the SonicWall? Could it be that SonicWall filters out isakamp packets?
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