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End point broke

I deleted a computer that was not used anymore and it seems end point protection is not broke. I tried to deactivate and I selected keep data, then tried to reactivate and it will not activate and I get a socket error

Logs below
2015:06:12-10:27:42 edge epsecd[5308]: W id="424200" severity="warn" sys="System" sub="epsecd" name="Error creating socket. " syscall_error="Interrupted system call" 
2015:06:12-10:27:43 edge epsecd[5308]: >========================================================================= 
2015:06:12-10:27:43 edge epsecd[5308]: E id="4281" severity="crit" sys="System" sub="epsecd" name="Unexpected error: Unknown error at /Epsec/Logic/Client.pm line 151." effect="Can't talk to Sophos LiveConnect" 
2015:06:12-10:27:43 edge epsecd[5308]: 
2015:06:12-10:27:43 edge epsecd[5308]: 1. Epsec::Utils::Logging::_log:59() /Epsec/Utils/Logging.pm 
2015:06:12-10:27:43 edge epsecd[5308]: 2. Epsec::Logic::Client:[:$]n_error:1461() /Epsec/Logic/Client.pm 
2015:06:12-10:27:43 edge epsecd[5308]: 3. Epsec::Logic::Base::run:60() /Epsec/Logic/Base.pm 
2015:06:12-10:27:43 edge epsecd[5308]: 4. main::top-level:63() client.pl 
2015:06:12-10:27:43 edge epsecd[5308]: ========================================================================= 
2015:06:12-10:32:18 edge epsecd[5308]: E id="4281" severity="crit" sys="System" sub="epsecd" name="Unexpected error: Timeout starting SSL session. at /Epsec/Logic/Client.pm line 184." effect="Can't talk to Sophos LiveConnect" 
2015:06:12-10:32:18 edge epsecd[5308]: 
2015:06:12-10:32:18 edge epsecd[5308]: 1. Epsec::Utils::Logging::_log:59() /Epsec/Utils/Logging.pm 
2015:06:12-10:32:18 edge epsecd[5308]: 2. Epsec::Logic::Client:[:$]n_error:1461() /Epsec/Logic/Client.pm 
2015:06:12-10:32:18 edge epsecd[5308]: 3. Epsec::Logic::Base::run:60() /Epsec/Logic/Base.pm 
2015:06:12-10:32:18 edge epsecd[5308]: 4. main::top-level:63() client.pl 
2015:06:12-10:32:18 edge epsecd[5308]: 


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Parents
  • I've never gotten that to work like I expected, so I guess that it's not supposed to work.  The easiest is to uninstall/reinstall.  In the KnowledgeBase, search for uninstall endpoint.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • I've never gotten that to work like I expected, so I guess that it's not supposed to work.  The easiest is to uninstall/reinstall.  In the KnowledgeBase, search for uninstall endpoint.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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