for a few months I'm using Endpoint Security and Control in combination with my Sophos UTM Home Edition. Before I used Avira Free Anti-Virus. But Sophos is much better and is running fine on my machines - even server operating systems! But now I see strange errors on my Windows 7 Professional x64 client.
The service "Sophos Anti-Virus" can't be started and it's not possible to open the GUI of the Endpoint client any more. It worked for a short time. When looking in the application event log I see a lot of errors from the source "SidebySide":
Protokollname: Application
Quelle: SideBySide
Datum: 31.05.2015 11:00:02
Ereignis-ID: 33
Aufgabenkategorie:Keine
Ebene: Fehler
Schlüsselwörter:Klassisch
Benutzer: Nicht zutreffend
Computer: Win7Office
Beschreibung:
Fehler beim Generieren des Aktivierungskontextes für "C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SavMain.exe". Die abhängige Assemblierung "Microsoft.VC90.ATL,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"" konnte nicht gefunden werden. Verwenden Sie für eine detaillierte Diagnose das Programm "sxstrace.exe".
Ereignis-XML:
33
2
0
0x80000000000000
2590
Application
Win7Office
Microsoft.VC90.ATL,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"
C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SavMain.exe
There's an official knowledge base article by Sophos: https://www.sophos.com/de-de/support/knowledgebase/121080.aspx. This article describes the situation but is from June 2014 and there's still no solution. And I don't have a problem with updating. The client says that it's up to date. And I don't use another path where the software is installed. It's installed in the the dafault path "C:\Program Files (x86)\Sophos".
Do you know how to solve this issue? A reinstallation without uninstalling the client didn't work.
Thank you
TheExpert
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