Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Endpoint protection.. Registration fails

Hey all,

I am having 2 endpoint clients deployed right now(home user),
That has been running fine until today:
This afternoon, both endpoints went offline in the management console
at 6 PM, I arrived home, and needed to change some settings for web control,

I noticed the policy did not get updated, so I looked at the UTM.
Liveconnect was.. disconnected?
I disabled the whole endpoint security, keeping my settings.
Now I try to re-active, and I am getting an error:
Socket failed, Can't locate object method "blocking" via package "GLOB" at /usr/local/ap510/site/lib/IO/Socket/SSL.pm line 1139. SSL error: SSL connect attempt failed with unknown error.

Endpoint security log:
2015:03:18-20:09:21 vUTM-Frank epsecd[5539]: I id="4210" severity="info" sys="System" sub="epsecd" name="Sleeping for 240 seconds"
2015:03:18-20:10:00 vUTM-Frank epsecd[5539]: I id="420X" severity="info" sys="System" sub="epsecd" name="Epsecd stoping"
2015:03:18-20:10:01 vUTM-Frank epsecd[5539]: I id="4231" severity="info" sys="System" sub="epsecd" name="Syncing SWC with web control global status "
2015:03:18-20:10:01 vUTM-Frank epsecd[5539]: I id="4234" severity="info" sys="System" sub="epsecd" name="Disabled Sophos Web Control sub-feature"
2015:03:18-20:12:50 vUTM-Frank epsecd[5542]: I main::_log:435() => severity="info" sys="System" sub="eplog" name="curl_base_url: 8d432cc4-c535-3bc9-bddd-295fece2c94a-wdx-c535.broker.sophos.com/.../"


I don't really know what to do anymore,
Can anyone give me a hint or tip?

edit: a backup restore from a week old, a full snapshot of the full VM, and a reinstall did not resolve this. after reinstall, I put back a back-up from right before messing around.
log content changed:
2015:03:18-21:29:41 vUTM-Frank epsecd[6266]: |=========================================================================
2015:03:18-21:29:41 vUTM-Frank epsecd[6266]: W main::_log:435() => severity="warn" sys="System" sub="eplog" name="Listing [https://8d432cc4-c535-3bc9-bddd-295fece2c94a-wdx-c535.broker.sophos.com//8d432cc4-c535-3bc9-bddd-295fece2c94a/] failed with return code 58: Problem with the local SSL certificate unable to use client certificate (no key found or wrong pass phrase?)
2015:03:18-21:29:41 vUTM-Frank epsecd[6266]: "


This thread was automatically locked due to age.
Parents
  • Occasionally, your designated server goes offline and you see this issue.  In the current versions, you now can choose to cache in Web Filtering, thus avoiding some of these issues for units behind the UTM.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Occasionally, your designated server goes offline and you see this issue.  In the current versions, you now can choose to cache in Web Filtering, thus avoiding some of these issues for units behind the UTM.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
No Data