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emerson8
Searched here,
Searched google
Searched sophos/astaro

and....I'm stuck.

Had a UTM crash because of reoccuring powerouts a while back.
( and now...Yes, UPS in place, then = no )

So, after this, can not manage any client's endpoint setup by authenticating.
Using the current default = nope,
Changing the PW, rebooting the clients = nope

So,, anyone's got an idea how to get around this ?
( using home-license )


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Parents
  • 0
    Did you try uninstalling the clients, removing them from UTM and re-installing the clients after changing the password for Endpoint?

    XG 19.5 GA 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
    16GB Memory | 500GB SSD HDD | GB Ethernet x5

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  • 0
    Did you try uninstalling the clients, removing them from UTM and re-installing the clients after changing the password for Endpoint?

    XG 19.5 GA 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
    16GB Memory | 500GB SSD HDD | GB Ethernet x5

Children
  • 0 in reply to Amodin
    Thanks for the reply....

    So,, nope...that I haven't tried as that really do feel like the last resort.
    True,, it's a home license here, but I can imagine having the same scenario at for instance, a customer site... having to reinstall because all clients because of a failed UTM ? That really should be a very last resort.
  • 0 in reply to emerson8
    Thanks for the reply....

    So,, nope...that I haven't tried as that really do feel like the last resort.
    True,, it's a home license here, but I can imagine having the same scenario at for instance, a customer site... having to reinstall because all clients because of a failed UTM ? That really should be a very last resort.


    since they are tied to the UTM if said UTM fails you have an issue with authentication.  For larger environments if that happened they would have a system to simply push out the reinstallation to the clients via AD or something like that.  I would present this on the feature request section this is one for them to chew on..[:)]

    Owner:  Emmanuel Technology Consulting

    http://etc-md.com

    Former Sophos SG(Astaro) advocate/researcher/Silver Partner

    PfSense w/Suricata, ntopng, 

    Other addons to follow

  • 0 in reply to William Warren
    Thanks again,

    well, 1 - did a restore of the config...so that should have some purpose one would think.....

    and, secondly, should be some kind of override of some sorts.
    I mean, a complete re-install "just" because of an UTM failure ?

    I wouldn't go with a solution like that to a large-scale install, regardless if they has MS's tools, zenworks or whatever. Very subjectively, feels like a deal-braker to me. NOT in my home use off course, that's 10m for a couple of PC's.

    Idea with any central mgmt tool/console is to be able to "own" or have the ability to take over the config/install. This when it's one's own app.

    Still, no worries and thanks for the answer, I know what to do right now anyway
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