Hello to all you clever people out there,
Under UTM 9.111-7 I managed to set up all the basic connections to be able to run a fairly trivial network system (normally only one "host" or "user" connected to UTM).
The endpoint software was downloaded successfully and saved
to a local disk. However, when trying to run the installation the following log file was generated, with the installer compalinga vout "not being able to establish an internet connection".
Logfile:
4/18/2014,3:15:26 PM,Information,------------------ Beginning installation of Sophos Anti-Virus and AutoUpdate ------------------,
4/18/2014,3:15:26 PM,Information,Setup version 2.10.4.5,
4/18/2014,3:15:26 PM,Information,Command line: c:\docume~1\mynard\locals~1\temp\sophos_bootstrap\setup.exe -server mcs1-2449.broker.sophos.com -token *****************,
4/18/2014,3:15:26 PM,Information,Setup program was run from C:\DOCUME~1\Mynard\LOCALS~1\Temp\sophos_bootstrap,
4/18/2014,3:15:26 PM,Information,Checking if Sophos Anti-Virus or Sophos AutoUpdate are installed...,
4/18/2014,3:15:26 PM,Information,Checking if the user is a member of the Administrators group...,
4/18/2014,3:15:26 PM,Information,Starting wizard to collect information from user...,
4/18/2014,3:15:30 PM,Information,Starting the install sequence.,
4/18/2014,3:15:30 PM,Information,Checking for internet connectivity...,
4/18/2014,3:15:34 PM,Success,Successfully connected to the URL http://dci.sophosupd.com/.,
4/18/2014,3:15:34 PM,Information,Checking for internet connectivity...,
4/18/2014,3:15:38 PM,ERROR,Failed to send a WinHttp request. The error code was 12030 (The connection with the server was terminated abnormally).,
4/18/2014,3:15:38 PM,ERROR,An Internet connection could not be established.,
4/18/2014,3:15:41 PM,Information,------------------ Installation program finishing with code 143 ------------------,
Unquote
What I do not understand is that if I comprehend the log file correctly, the connection is initially estatablished, but lost somewhat later on.
I do have to note, reading all the threads that I previously had a competing product on the user computer, but canned it because the antivirus warned in some cases about viruse being found, but not remove them??
Anyone with experience for a guess please? It will be highly appreciated. https://www.astaro.org/images/smilies/confused.gif
Thanks a million
Mynard
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