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Clients continually offline

scorpionking
Hi!

What can I do to get my clients showed as online?
Most of the time they show "Offlline", when I hover over one of the grey dots, the pop up says: "Last seen 5 minutes ago":


I didn't find anything being blocked in the Web Filter, Firewall, IPS or Application Protection.

All EP clients are working fine, it's only the diplay thing which is annoying me. Can I, e.g., increase the timeout after which the EP clients are being regarded as offline?


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  • 0
    No support, I'm a Home User... [:(]

    But a reboot did it for now...

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
Reply
  • 0
    No support, I'm a Home User... [:(]

    But a reboot did it for now...

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
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