(Read-Only) UTM-Managed Endpoint How to remove virus?

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How to remove virus?

NewImage over 12 years ago

Hi
one of my endpoints discovered a virus, but I'm unable to remove it

The action filed is grayed out. Tried to manually delete the file but my access was denied.

Any ideas?

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0 NewImage over 12 years ago

I guess sophos has a free virus removal program that was able to remove it.....ugh
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0 trollvottel over 12 years ago

The column "Available options" says it all: Manual removal required.

Please boot to a live system (via USB or CD) and delete the file from there. I'd also recommend to do another scan from within a live system (offline scan).
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