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sophos client question

kernel_wall
Hello all,

i broke my old test environment without having backup now i have 5 computers with the sophos client installed on my machine but as the old install of my UTM is dead it refuse to uninstall it saying i don't have enough rights ... is there a way to migrate those client installation to the new UTM box i have installed ? i try to re-apply the new installation package downloaded from webadmin but looks like it didn't update the client correctly as now when i click on update it says : couldn't contact server ... and client is not showing in the new endpoint protection page ... if someone can help i may have miss something on the sophos website.


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  • 0
    Set all Sophos Services to "Disabled", then do a reboot.
    After that you should be able to uninstall it.

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
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