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Endpoint Agent Download No Response

Hi,

When attempting to download the agent using the url provided by the UTM WebAdmin I get no response. Is this a common problem? 

wget output below.

# wget 'mcs1-2852.broker.sophos.com/.../&edx=full'

--2013-02-02 09:35:37--  mcs1-2852.broker.sophos.com/.../&edx=full
Resolving mcs1-2852.broker.sophos.com (mcs1-2852.broker.sophos.com)... 176.34.185.65
Connecting to mcs1-2852.broker.sophos.com (mcs1-2852.broker.sophos.com)|176.34.185.65|:80... connected.
HTTP request sent, awaiting response... Read error (Connection timed out) in headers.
Retrying.

--2013-02-02 09:50:40--  (try: 2)  mcs1-2852.broker.sophos.com/.../&edx=full
Connecting to mcs1-2852.broker.sophos.com (mcs1-2852.broker.sophos.com)|176.34.185.65|:80... connected.
HTTP request sent, awaiting response... ^C

# wget 'mcs1-2852.broker.sophos.com/.../&edx=full'
--2013-02-02 10:00:26--  mcs1-2852.broker.sophos.com/.../&edx=full
Resolving mcs1-2852.broker.sophos.com (mcs1-2852.broker.sophos.com)... 176.34.185.65
Connecting to mcs1-2852.broker.sophos.com (mcs1-2852.broker.sophos.com)|176.34.185.65|:80... connected.
HTTP request sent, awaiting response... Read error (Connection timed out) in headers.
Retrying.


Update: eventually it responded with HTTP 500


--2013-02-02 10:45:39--  (try: 4)  mcs1-2852.broker.sophos.com/.../&edx=full
Connecting to mcs1-2852.broker.sophos.com (mcs1-2852.broker.sophos.com)|176.34.185.65|:80... connected.
HTTP request sent, awaiting response... 500 Internal Server Error
2013-02-02 10:58:20 ERROR 500: Internal Server Error.


 removed from above.


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Parents
  • I have been unable to download the agent using the link provided for ~36 hours now.  In my case the destination is mcs1-14f2.broker.sophos.com

    I can resolve and ping the host, but download times out.
Reply
  • I have been unable to download the agent using the link provided for ~36 hours now.  In my case the destination is mcs1-14f2.broker.sophos.com

    I can resolve and ping the host, but download times out.
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