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How to deinstall Endpoint?

maygyver
Hi,

I try to deinstall Endpoint. But It always says I have no rights to do so.
The User is lokal Admin. The Notebook is not connected to any domain.

Sven


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  • 0
    No joy.

    "Error 3005 Sophos Anti-Virus can only be uninstalled for users that are members of the SophosAdministrator user group."

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    Hi Bob, on my xp vm  (which I was running with administrative privileges) local administrator account and my account were automatically added to the SophosAdministrator user group. You probably will have to add yours manually if it didn't get added but the procedure works fine.

    This makes perfect sense since an administrator (root) will have full read/write access to his own box even if the app somehow makes it look that such right does not exist. But in a domain setup, most users don't have full administrative rights to their machines so an uninstall will fail.

    Another thing that Sophos needs credit for is that the uninstall also removes the SophosAdministrator user group; hence cleaning up after itself[;)]

    Regards
    Bill
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  • 0 in reply to BAlfson
    Hi Bob, on my xp vm  (which I was running with administrative privileges) local administrator account and my account were automatically added to the SophosAdministrator user group. You probably will have to add yours manually if it didn't get added but the procedure works fine.

    This makes perfect sense since an administrator (root) will have full read/write access to his own box even if the app somehow makes it look that such right does not exist. But in a domain setup, most users don't have full administrative rights to their machines so an uninstall will fail.

    Another thing that Sophos needs credit for is that the uninstall also removes the SophosAdministrator user group; hence cleaning up after itself[;)]

    Regards
    Bill
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