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Can't activate EP again, after disabling it

Albeck
Hi folks,

I decided to disable my Endpoint Protection because my Clinets didn't show up as online after a clean reinstall of my UTM and restoring a config backup file (https://community.sophos.com/products/unified-threat-management/astaroorg/f/59/t/55915). By disabling it, i decided to keep all my data.

Now I want to enable EP again, but it just don't get activated, by clicking on "Activate Endpoint Protection" nothing happens.

I tried rebooting my UTM but still no luck.

So, what to do?

Thanks, Albeck.


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  • 0
    So, reporting back:

    Thanks scorpion king for the shell commands, they worked! [:)]

    I set the bool variable for epp$ to 0 and back to 1 and the enpoint service was enabled in the webadmin. All the old data and protected computers showed up and were managable.

    However I decided to disable endpoint again in the webadmin and this time i choosed "delete all data". After a clean reboot I enabled endpoint protection again in the webadmin, this time no problems.

    I then rolled out the clients again...

    Thanks for your help, I appreciate.

    (@wingman: 9.004-33 was installed)
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  • 0
    So, reporting back:

    Thanks scorpion king for the shell commands, they worked! [:)]

    I set the bool variable for epp$ to 0 and back to 1 and the enpoint service was enabled in the webadmin. All the old data and protected computers showed up and were managable.

    However I decided to disable endpoint again in the webadmin and this time i choosed "delete all data". After a clean reboot I enabled endpoint protection again in the webadmin, this time no problems.

    I then rolled out the clients again...

    Thanks for your help, I appreciate.

    (@wingman: 9.004-33 was installed)
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