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Clients shown offline and wrong IP address

I have 2 clients protected by EPP.
The UTM shows both as being offline and having different external IP addresses.
Both are online and update to about 1300 local time. They updated 4 times so far today.
One shows the correct external address and the other shows the external address of the my work firewall where i had a tunnel setup to during the week. Since then the PC has been restarted.
and the tunnel not re-established.

Ian

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0 wingman over 12 years ago

not sure what the problem is but even in my case where i've uninstalled the client,it still now shows as offline
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0 wingman over 12 years ago

not sure what the problem is but even in my case where i've uninstalled the client,it still now shows as offline
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Clients shown offline and wrong IP address

Submitted a Tech Support Case lately from the Support Portal?