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[9.00x] Endpoint appear as offline

Hi All

I've just noticed that the endpoint client for a user is able to update itself but according to the UTM the device is offline for the past 13 days!

I've tried to restart the service with no luck.Sophos live connect works fine. It's only the client that appears to be offline

2012:09:28-19:57:14  epsecd[5105]: >=========================================================================

2012:09:28-19:57:14  epsecd[5105]: E id="4280" severity="critical" sys="System" sub="epsecd" name="Error creating socket" ssl_errstr="IO::Socket::INET configuration failederror:00000000:lib(0):func(0):reason(0)" syscall_error="Invalid argument"

2012:09:28-19:57:14  epsecd[5105]: 

2012:09:28-19:57:14  epsecd[5105]:  1. Epsec::Utils::Logging::_log:59() /Epsec/Utils/Logging.pm

2012:09:28-19:57:14  epsecd[5105]:  2. Epsec::Logic::Client::_start:77() /Epsec/Logic/Client.pm

2012:09:28-19:57:14  epsecd[5105]:  3. Epsec::Logic::Client:[:$]n_load:40() /Epsec/Logic/Client.pm

2012:09:28-19:57:14  epsecd[5105]:  4. (eval):53() /Epsec/Logic/Base.pm

2012:09:28-19:57:14  epsecd[5105]:  5. Epsec::Logic::Base::run:52() /Epsec/Logic/Base.pm

2012:09:28-19:57:14  epsecd[5105]:  6. main::top-level:62() client.pl

2012:09:28-19:57:14  epsecd[5105]: |=========================================================================

Thanks

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0 wingman over 12 years ago

new version 9.004-34 still produces the same error

2012:12:24-13:01:54   ******epsecd[14378]: >=========================================================================
2012:12:24-13:01:54  ******epsecd[14378]: E id="4280" severity="critical" sys="System" sub="epsecd" name="Error creating socket" ssl_errstr="IO::Socket::INET configuration failederror:00000000:lib(0):func(0):reason(0)" syscall_error="Invalid argument"
2012:12:24-13:01:54  ******epsecd[14378]: 
2012:12:24-13:01:54  ******epsecd[14378]:  1. Epsec::Utils::Logging::_log:59() /Epsec/Utils/Logging.pm
2012:12:24-13:01:54  ******epsecd[14378]:  2. Epsec::Logic::Client::_start:87() /Epsec/Logic/Client.pm
2012:12:24-13:01:54  ******epsecd[14378]:  3. Epsec::Logic::Client:[:$]n_load:40() /Epsec/Logic/Client.pm
2012:12:24-13:01:54  ******epsecd[14378]:  4. (eval):53() /Epsec/Logic/Base.pm
2012:12:24-13:01:54  ******epsecd[14378]:  5. Epsec::Logic::Base::run:52() /Epsec/Logic/Base.pm
2012:12:24-13:01:54  ******epsecd[14378]:  6. main::top-level:62() client.pl
2012:12:24-13:01:54  ******epsecd[14378]: |=========================================================================

Reply

0 wingman over 12 years ago

new version 9.004-34 still produces the same error

2012:12:24-13:01:54   ******epsecd[14378]: >=========================================================================
2012:12:24-13:01:54  ******epsecd[14378]: E id="4280" severity="critical" sys="System" sub="epsecd" name="Error creating socket" ssl_errstr="IO::Socket::INET configuration failederror:00000000:lib(0):func(0):reason(0)" syscall_error="Invalid argument"
2012:12:24-13:01:54  ******epsecd[14378]: 
2012:12:24-13:01:54  ******epsecd[14378]:  1. Epsec::Utils::Logging::_log:59() /Epsec/Utils/Logging.pm
2012:12:24-13:01:54  ******epsecd[14378]:  2. Epsec::Logic::Client::_start:87() /Epsec/Logic/Client.pm
2012:12:24-13:01:54  ******epsecd[14378]:  3. Epsec::Logic::Client:[:$]n_load:40() /Epsec/Logic/Client.pm
2012:12:24-13:01:54  ******epsecd[14378]:  4. (eval):53() /Epsec/Logic/Base.pm
2012:12:24-13:01:54  ******epsecd[14378]:  5. Epsec::Logic::Base::run:52() /Epsec/Logic/Base.pm
2012:12:24-13:01:54  ******epsecd[14378]:  6. main::top-level:62() client.pl
2012:12:24-13:01:54  ******epsecd[14378]: |=========================================================================

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[9.00x] Endpoint appear as offline

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