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[9.00x] Endpoint appear as offline

wingman
Hi All

I've just noticed that the endpoint client for a user is able to update itself but according to the UTM the device is offline for the past 13 days!

I've tried to restart the service with no luck.Sophos live connect works fine. It's only the client that appears to be offline 

2012:09:28-19:57:14  epsecd[5105]: >=========================================================================

2012:09:28-19:57:14  epsecd[5105]: E id="4280" severity="critical" sys="System" sub="epsecd" name="Error creating socket" ssl_errstr="IO::Socket::INET configuration failederror:00000000:lib(0):func(0):reason(0)" syscall_error="Invalid argument"

2012:09:28-19:57:14  epsecd[5105]: 

2012:09:28-19:57:14  epsecd[5105]:  1. Epsec::Utils::Logging::_log:59() /Epsec/Utils/Logging.pm

2012:09:28-19:57:14  epsecd[5105]:  2. Epsec::Logic::Client::_start:77() /Epsec/Logic/Client.pm

2012:09:28-19:57:14  epsecd[5105]:  3. Epsec::Logic::Client:[:$]n_load:40() /Epsec/Logic/Client.pm

2012:09:28-19:57:14  epsecd[5105]:  4. (eval):53() /Epsec/Logic/Base.pm

2012:09:28-19:57:14  epsecd[5105]:  5. Epsec::Logic::Base::run:52() /Epsec/Logic/Base.pm

2012:09:28-19:57:14  epsecd[5105]:  6. main::top-level:62() client.pl

2012:09:28-19:57:14  epsecd[5105]: |=========================================================================


Thanks


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  • 0
    Hi Bob

    Please send me the report as well to have a look. Endpoint client has a long way to go to be able to compete with other clients (free/paid). I am waiting for 9.1 where we will have a mac version as well.

    There are other users complaining about endpoint being "offline" so not sure what the problem is at this point..keep testing I guess [:)]
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  • 0
    Hi Bob

    Please send me the report as well to have a look. Endpoint client has a long way to go to be able to compete with other clients (free/paid). I am waiting for 9.1 where we will have a mac version as well.

    There are other users complaining about endpoint being "offline" so not sure what the problem is at this point..keep testing I guess [:)]
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