Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Clients keep going off line

For the last day now, all of my endpoint clients keep going off line. Any ideas as to what causes this? I can get to the broker site just fine

Since the last update, this also keeps showing up in the log for endpoint


2012:09:15-17:41:27 nyx epsecd[4785]: E id="4281" severity="critical" sys="System" sub="epsecd" name="Can't use an undefined value as an ARRAY reference at /Epsec/Helpers/Client.pm line 189." effect="Can't talk to Sophos LiveConnect"
2012:09:15-17:41:27 nyx epsecd[4785]: 
2012:09:15-17:41:27 nyx epsecd[4785]:  1. Epsec::Utils::Logging::_log:59() /Epsec/Utils/Logging.pm
2012:09:15-17:41:27 nyx epsecd[4785]:  2. Epsec::Logic::Client:[:$]n_error:1039() /Epsec/Logic/Client.pm
2012:09:15-17:41:27 nyx epsecd[4785]:  3. Epsec::Logic::Base::run:60() /Epsec/Logic/Base.pm
2012:09:15-17:41:27 nyx epsecd[4785]:  4. main::top-level:62() client.pl

A little more information, it seems to happen after the client does an update


This thread was automatically locked due to age.
Share Feedback
×

Submitted a Tech Support Case lately from the Support Portal?