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All Endpoints showing as off-line

Hi all,

I just noticed that my endpoints are showing as offline and I noticed this error in my endpoint log.

 utm epsecd[5156]: E id="4281" severity="critical" sys="System" sub="epsecd" name="Broker closed the connection at /Epsec/Logic/Client.pm line 915." effect="Can't talk to Sophos LiveConnect"

2012:08:15-03:09:40

Things have been going well until I noticed this. Looks like updates are happening. Is there an issue with LiveConnect?

Thanks,
Paul

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0 BrucekConvergent over 12 years ago

I guess it's possible; my clients show as up... could just be a problem with your particular broker server (there are several)... which broker are you using? This info can be found in the Advanced tab.

Might see if a restart helps.

CTO, Convergent Information Security Solutions, LLC

https://www.convergesecurity.com

Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
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0 PaulHolt over 12 years ago in reply to BrucekConvergent

Hi Bruce,

I'm using http://mcs1-12a6.broker.sophos.com

Paul

P.S. I'll give it some time to see if they come back, then I'll reboot if need be.
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0 PaulHolt over 12 years ago in reply to BrucekConvergent

Hi Bruce,

I'm using http://mcs1-12a6.broker.sophos.com

Paul

P.S. I'll give it some time to see if they come back, then I'll reboot if need be.
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All Endpoints showing as off-line

Submitted a Tech Support Case lately from the Support Portal?