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Using the Official UTM 9

- FULL Installer installed and works fine.
- I wanted to see how the Slim Installer works.
- I Uninstalled the 3 modules in Control Panel
(Anti Virus, Communication, Update)
- I restart as and when prompted.

- Attempted Slim Installer - No Errors but it wont update.
- Open the Update GUI and the "Field" for the Updates is all Greyed Out and BLANK.
- Went thru the Uninstallation of the 3 modules.

- Attempted Full Installer.
- Exactly same problem.

- Is there a "clean up" utility somewhere?

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0 Alvin over 12 years ago

Another thing to add is, my Usage of the End Point keeps increasing with each installation.

1) It does not decrease when I uninstall.

2) It does not decrease when I delete existing computer (The first installation that worked)

3) I did the rest of the "Token" under the advance tab and still the number remains.
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0 BrucekConvergent over 12 years ago in reply to Alvin

Check out my posts here: https://community.sophos.com/products/unified-threat-management/astaroorg/f/59/t/55874

I list a method to clean this up.

CTO, Convergent Information Security Solutions, LLC

https://www.convergesecurity.com

Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
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0 Alvin over 12 years ago in reply to BrucekConvergent

On a Direct Internet Connection with FULL Installer.

Still the Update Fails as the Field is Blank and Greyed Out.

Super Tedious to uninstall the 3 components.

Giving up on this product.
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0 Alvin over 12 years ago in reply to BrucekConvergent

On a Direct Internet Connection with FULL Installer.

Still the Update Fails as the Field is Blank and Greyed Out.

Super Tedious to uninstall the 3 components.

Giving up on this product.
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Submitted a Tech Support Case lately from the Support Portal?