As the Beta forum is closed now I'm posting in this section again:
I configured EP a few days ago and installed the Client on 5 machines. Although the installation went fine and the clients are getting signature updates, they do not show up in the UTM. The "Manage Computers" tab is empty!
On the Main Screen of Endpoint Protection category in the UTM-Web-IF it states:
Sophos LiveConnect is disabled. 0 computers registered out of 12 licensed, 0 computers are currently online.
The UTM EP log frequently shows errors 4280 and 4281:
2012:07:25-12:41:28 vpn-2 epsecd[29781]: id="4210" severity="debug" sys="System" sub="epsecd" name="Sleeping for 300 seconds"
2012:07:25-12:42:42 vpn-1 epsecd[2726]: I Epsec::Utils::Logging::_log:59() => id="4202" severity="info" sys="System" sub="epsecd" name="Run initialization database"
2012:07:25-12:42:42 vpn-1 epsecd[2726]: I Epsec::Utils::Logging::_log:59() => id="4247" severity="info" sys="System" sub="epsecd" name="Sending data to Sophos LiveConnect to sync UTM with the Broker"
2012:07:25-12:42:42 vpn-1 epsecd[2726]: D Epsec::Utils::Logging::_log:59() => id="4208" severity="debug" sys="System" sub="epsecd" name="User triggered changes in webadmin"
2012:07:25-12:42:43 vpn-1 epsecd[2726]: W Epsec::Utils::Logging::_log:59() => id="4212" severity="warn" sys="System" sub="epsecd" name="Quit recieved from Sophos LiveConnect"
2012:07:25-12:42:43 vpn-1 epsecd[2726]: D Epsec::Utils::Logging::_log:59() => id="4210" severity="debug" sys="System" sub="epsecd" name="Sleeping for 300 seconds"
2012:07:25-12:46:28 vpn-2 epsecd[29781]: D Epsec::Utils::Logging::_log:59() => id="4210" severity="debug" sys="System" sub="epsecd" name="Sleeping for 22 seconds"
2012:07:25-12:47:10 vpn-2 epsecd[29781]: >=========================================================================
2012:07:25-12:47:10 vpn-2 epsecd[29781]: E id="4280" severity="critical" sys="System" sub="epsecd" name="Error creating socket" ssl_errstr="IO::Socket::INET configuration failederror:00000000:lib(0):func(0):reason(0)" syscall_error="Invalid argument"
2012:07:25-12:47:10 vpn-2 epsecd[29781]:
2012:07:25-12:47:10 vpn-2 epsecd[29781]: 1. Epsec::Utils::Logging::_log:59() /Epsec/Utils/Logging.pm
2012:07:25-12:47:10 vpn-2 epsecd[29781]: 2. Epsec::Logic::Client::_start:77() /Epsec/Logic/Client.pm
2012:07:25-12:47:10 vpn-2 epsecd[29781]: 3. Epsec::Logic::Client:[:$]n_load:40() /Epsec/Logic/Client.pm
2012:07:25-12:47:10 vpn-2 epsecd[29781]: 4. (eval):53() /Epsec/Logic/Base.pm
2012:07:25-12:47:10 vpn-2 epsecd[29781]: 5. Epsec::Logic::Base::run:52() /Epsec/Logic/Base.pm
2012:07:25-12:47:10 vpn-2 epsecd[29781]: 6. main::top-level:62() client.pl
2012:07:25-12:47:30 vpn-2 epsecd[29781]: |=========================================================================
2012:07:25-12:47:30 vpn-2 epsecd[29781]: E id="4281" severity="critical" sys="System" sub="epsecd" name="No internet connection. at /Epsec/Logic/Client.pm line 89." effect="Can't talk to Sophos LiveConnect"
2012:07:25-12:47:30 vpn-2 epsecd[29781]:
2012:07:25-12:47:30 vpn-2 epsecd[29781]: 1. Epsec::Utils::Logging::_log:59() /Epsec/Utils/Logging.pm
2012:07:25-12:47:30 vpn-2 epsecd[29781]: 2. Epsec::Logic::Client:[:$]n_error:1039() /Epsec/Logic/Client.pm
2012:07:25-12:47:30 vpn-2 epsecd[29781]: 3. Epsec::Logic::Base::run:60() /Epsec/Logic/Base.pm
2012:07:25-12:47:30 vpn-2 epsecd[29781]: 4. main::top-level:62() client.pl
2012:07:25-12:47:30 vpn-2 epsecd[29781]: id="4210" severity="debug" sys="System" sub="epsecd" name="Sleeping for 240 seconds"
2012:07:25-12:47:44 vpn-1 epsecd[2726]: I Epsec::Utils::Logging::_log:59() => id="4202" severity="info" sys="System" sub="epsecd" name="Run initialization database"
2012:07:25-12:47:44 vpn-1 epsecd[2726]: I Epsec::Utils::Logging::_log:59() => id="4247" severity="info" sys="System" sub="epsecd" name="Sending data to Sophos LiveConnect to sync UTM with the Broker"
2012:07:25-12:47:44 vpn-1 epsecd[2726]: D Epsec::Utils::Logging::_log:59() => id="4208" severity="debug" sys="System" sub="epsecd" name="User triggered changes in webadmin"
2012:07:25-12:47:46 vpn-1 epsecd[2726]: W Epsec::Utils::Logging::_log:59() => id="4212" severity="warn" sys="System" sub="epsecd" name="Quit recieved from Sophos LiveConnect"
2012:07:25-12:47:46 vpn-1 epsecd[2726]: D Epsec::Utils::Logging::_log:59() => id="4210" severity="debug" sys="System" sub="epsecd" name="Sleeping for 300 seconds"
The internet connection is working fine, at least I do not have any client problems in accessing the internet.
The UTM Web Protection is configured in Standard Mode. The Sophos Broker Exceptions are present.
I'm using a home license and reapplied my 8.305 backup after a fresh install of the UTM9 GA release.
What is wrong here?
Thanks for any help!
scorpionking
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