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Unable to access certain websites from Guest Wireless

Marc Beale

I have an SG 310 running 9.414-2 and have run into a strange problem. There are two specific websites that users connected to the guest wireless are unable to access, but users on the wireless bridged to the LAN can access them just fine.

There is only one firewall rule in place (Guest>any>internet ipv4) The DHCP server is the Sophos unit and DNS servers are 8.8.8.8 and 4.2.2.2. I can ping and traceroute www.virtuoso.com from the guest wireless fine but all browsers time out. In firefox on Ubuntu I do notice "Performing a TLS handshake to www.virtuoso.com...." at the bottom of the window that stays until the page times out.

Switching to the internal wifi provides the same ping and traceroute results and connecting is no problem.

I'm pretty sure it is an issue with my config as I have the identical issue at three other sites all with similar wireless setups.

Any help/advice would be greatly appreciated!



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    Hi, Marc, and welcome to the UTM Community!

    Show a line from the Web Filtering log where Guest access to www.virtuoso.com was blocked.

    You might be interested in a document I maintain that I make available to members of the UTM Community, "Configure HTTP Proxy for a Network of Guests."  If you would like me to send you this document, PM me your email address.

    Cheers - Bob

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  • 0

    Hi, Marc, and welcome to the UTM Community!

    Show a line from the Web Filtering log where Guest access to www.virtuoso.com was blocked.

    You might be interested in a document I maintain that I make available to members of the UTM Community, "Configure HTTP Proxy for a Network of Guests."  If you would like me to send you this document, PM me your email address.

    Cheers - Bob

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