Hello,
We've recently switched from analog to a cloud VoIP solution... it's only been a couple of days but there are definitely times where we notice some jitter and drops. We did set up SIP under the VoIP section today but I'm not entirely sure it's set up correctly. I've been reading this link but I'm having some difficulty converting that set up (internal PBX) to a cloud based solution. We have ~40 phones behind the firewall which of course connects out to their 'cloud' for phone service.
Is there anyone that has set this up successfully and can help walk me through the steps for cloud based QoS as well as SIP protocol support?
Thanks.
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