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Wrong values in reports Total User By Time

Hello,

I have a client that constantly monitors the status of some web sites. It runs h24. In daily reports -> Web Usage -> TOP10 Users by time it is obviously at first position, but I noticed that the value is 27 hours... 27?! It seems also that other clients that are ON for 8 hours spent 10hours in web usage... How is calulated this value?

Thanks

eclipse79

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0 sachingurung over 8 years ago

Hi Eclipse,

Instead of guessing the probabilities, I would suggest, raise a case in support and PM me the case#.

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 sachingurung over 8 years ago

Hi Eclipse,

Instead of guessing the probabilities, I would suggest, raise a case in support and PM me the case#.

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

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