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Wrong values in reports Total User By Time

eclipse79

Hello,

I have a client that constantly monitors the status of some web sites. It runs h24. In daily reports -> Web Usage -> TOP10 Users by time it is obviously at first position, but I noticed that the value is 27 hours... 27?! It seems also that other clients that are ON for 8 hours spent 10hours in web usage... How is calulated this value? 

 

Thanks

eclipse79



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  • 0

    Interesting question!  I wonder if you started streaming movies in two separate windows if both would be counted.

    I just checked.  I leave my desktop on all of the time and RDP into it occasionally.  I had one window of Firefox open on it yesterday with two tabs.  My only activity was checking what Notifications had been received from a client's UTM in Texas - a minute or two at most.  Reporting shows over 25h35m for that device in Web Protection.  The data volume came primarily from mozilla.org though, so probably Firefox updates.

    Hopefully, one of the Sophos folks will come by to enlighten us.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • 0

    Interesting question!  I wonder if you started streaming movies in two separate windows if both would be counted.

    I just checked.  I leave my desktop on all of the time and RDP into it occasionally.  I had one window of Firefox open on it yesterday with two tabs.  My only activity was checking what Notifications had been received from a client's UTM in Texas - a minute or two at most.  Reporting shows over 25h35m for that device in Web Protection.  The data volume came primarily from mozilla.org though, so probably Firefox updates.

    Hopefully, one of the Sophos folks will come by to enlighten us.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
  • 0 in reply to BAlfson

    uhm... I'm seeing some other strange things in reports... Do you ever seen "Top Application" entries that are listed in executive reports, but not in Web Protection->Application control?

    I have SoundCloud for 1,4gb (in executive report9, that is not listed in web application logs...

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