Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Drop packages

Hi,

 

We have a DNAT rule that allow us to access our server with RDP from internet with different port number, the rule working correctly, but in the logs we can see lots of drop UDP connections from the the IP address and port number that we try to access the server with RDP.

what are these UDP packages? why should the we see incoming UDP packages at all?



This thread was automatically locked due to age.
Parents Reply Children
  • If the 'Going to' is "External (WAN) (Network)" instead of "(Address)," that could be the problem.  If that is correct, then show a picture of the edit of the "RDP_????" Service.

    Cheers - Bob

  • It dont goes to the External (WAN) (Network) but to IP address

     

    Also as you can see the service does not use any UDP. It looks like that this drop UDP heppens only when we accessing the serve 2012! when we accessing the  server 2008  I can not see any drop UDP from my IP address.

     

  • That was the other possibility as UThomas suggested.  Make a new Service with TCP/UDP and you'll be golden.

    Cheers - Bob

  • I will do that and let you know the result.

  • HI,

    I did create a new service object for the port nummer but when try to use it in my nat rule get this error:

     is this means that I should also create a custom service object for "Add The service TO" ?

     

    Any idea?

  • Both the source Service and the change-to Service must be TCP/UDP.

    Cheers - Bob

  • Hi,

    sorry for the delay, finaly I get the chance to run a test,

    I did create 2 servicedefinition for a port forwarding to a server 2012 R2 in our network, both service definitions has TCP/UDP.

    Now when access the server with RDP we see some changes in the firewall logs, but it looks like that the internal server still droping the UDP packages. I did disable the local Windows Firewall but still the same issue. it look like that Remote desktop on the server dont use UDP.

    Any suggestion?

     

  • Alone among the logs, the Firewall Live Log presents abbreviated information in a format easier to read quickly.  Usually, you can't troubleshoot without looking at the corresponding line from the full Firewall log file.  Please post one line corresponding to those UDP blocks above.

    Cheers - Bob

  • sorry for that,

    this is the full FW log:

     

    2017:03:28-13:36:33 securitysrv1-2 ulogd[18968]: id="2000" severity="info" sys="SecureNet" sub="packetfilter" name="Packet logged" action="log" fwrule="62005" initf="eth0" srcmac="54:e0:52:07:76:9a" dstmac="00:1a:9c:f1:0f:a0" srcip="217.XX.XX.30" dstip="62.XX.XX.184" proto="6" length="52" tos="0x00" prec="0x00" ttl="119" srcport="54085" dstport="4002" tcpflags="SYN"
    2017:03:28-13:36:33 securitysrv1-2 ulogd[18968]: id="2000" severity="info" sys="SecureNet" sub="packetfilter" name="Packet logged" action="log" fwrule="62005" initf="eth0" srcmac="54:e0:52:07:76:9a" dstmac="00:1a:9c:f1:0f:a0" srcip="217.XX.XX.30" dstip="62.XX.XX.184" proto="17" length="1260" tos="0x00" prec="0x00" ttl="119" srcport="61972" dstport="4002"
    2017:03:28-13:36:33 securitysrv1-2 ulogd[18968]: id="2001" severity="info" sys="SecureNet" sub="packetfilter" name="Packet dropped" action="drop" fwrule="60002" initf="eth0" outitf="eth0" srcmac="54:e0:52:07:76:9a" dstmac="00:1a:9c:f1:0f:a0" srcip="217.XX.XX.30" dstip="10.0.10.205" proto="17" length="1260" tos="0x00" prec="0x00" ttl="118" srcport="61972" dstport="3389"
    2017:03:28-13:36:34 securitysrv1-2 ulogd[18968]: id="2000" severity="info" sys="SecureNet" sub="packetfilter" name="Packet logged" action="log" fwrule="62005" initf="eth0" srcmac="54:e0:52:07:76:9a" dstmac="00:1a:9c:f1:0f:a0" srcip="217.XX.XX.30" dstip="62.XX.XX.184" proto="17" length="1260" tos="0x00" prec="0x00" ttl="119" srcport="61973" dstport="4002"
    2017:03:28-13:36:34 securitysrv1-2 ulogd[18968]: id="2001" severity="info" sys="SecureNet" sub="packetfilter" name="Packet dropped" action="drop" fwrule="60002" initf="eth0" outitf="eth0" srcmac="54:e0:52:07:76:9a" dstmac="00:1a:9c:f1:0f:a0" srcip="217.XX.XX.30" dstip="10.0.10.205" proto="17" length="1260" tos="0x00" prec="0x00" ttl="118" srcport="61973" dstport="3389"
    2017:03:28-13:36:34 securitysrv1-2 ulogd[18968]: id="2001" severity="info" sys="SecureNet" sub="packetfilter" name="Packet dropped" action="drop" fwrule="60001" initf="eth0" srcmac="54:e0:52:07:76:9a" dstmac="00:1a:9c:f1:0f:a0" srcip="116.232.154.173" dstip="62.221.199.196" proto="6" length="44" tos="0x00" prec="0x00" ttl="49" srcport="24828" dstport="23" tcpflags="SYN"
    2017:03:28-13:36:35 securitysrv1-2 ulogd[18968]: id="2000" severity="info" sys="SecureNet" sub="packetfilter" name="Packet logged" action="log" fwrule="62005" initf="eth0" srcmac="54:e0:52:07:76:9a" dstmac="00:1a:9c:f1:0f:a0" srcip="217.XX.XX.30" dstip="62.XX.XX.184" proto="17" length="1260" tos="0x00" prec="0x00" ttl="119" srcport="61972" dstport="4002"
    2017:03:28-13:36:35 securitysrv1-2 ulogd[18968]: id="2001" severity="info" sys="SecureNet" sub="packetfilter" name="Packet dropped" action="drop" fwrule="60002" initf="eth0" outitf="eth0" srcmac="54:e0:52:07:76:9a" dstmac="00:1a:9c:f1:0f:a0" srcip="217.XX.XX.30" dstip="10.0.10.205" proto="17" length="1260" tos="0x00" prec="0x00" ttl="118" srcport="61972" dstport="3389"
    2017:03:28-13:36:36 securitysrv1-2 ulogd[18968]: id="2000" severity="info" sys="SecureNet" sub="packetfilter" name="Packet logged" action="log" fwrule="62005" initf="eth0" srcmac="54:e0:52:07:76:9a" dstmac="00:1a:9c:f1:0f:a0" srcip="217.XX.XX.30" dstip="62.XX.XX.184" proto="17" length="1260" tos="0x00" prec="0x00" ttl="119" srcport="61973" dstport="4002"
    2017:03:28-13:36:36 securitysrv1-2 ulogd[18968]: id="2001" severity="info" sys="SecureNet" sub="packetfilter" name="Packet dropped" action="drop" fwrule="60002" initf="eth0" outitf="eth0" srcmac="54:e0:52:07:76:9a" dstmac="00:1a:9c:f1:0f:a0" srcip="217.XX.XX.30" dstip="10.0.10.205" proto="17" length="1260" tos="0x00" prec="0x00" ttl="118" srcport="61973" dstport="3389"
    2017:03:28-13:36:38 securitysrv1-2 ulogd[18968]: id="2000" severity="info" sys="SecureNet" sub="packetfilter" name="Packet logged" action="log" fwrule="62005" initf="eth0" srcmac="54:e0:52:07:76:9a" dstmac="00:1a:9c:f1:0f:a0" srcip="217.XX.XX.30" dstip="62.XX.XX.184" proto="17" length="1260" tos="0x00" prec="0x00" ttl="119" srcport="61972" dstport="4002"
    2017:03:28-13:36:38 securitysrv1-2 ulogd[18968]: id="2001" severity="info" sys="SecureNet" sub="packetfilter" name="Packet dropped" action="drop" fwrule="60002" initf="eth0" outitf="eth0" srcmac="54:e0:52:07:76:9a" dstmac="00:1a:9c:f1:0f:a0" srcip="217.XX.XX.30" dstip="10.0.10.205" proto="17" length="1260" tos="0x00" prec="0x00" ttl="118" srcport="61972" dstport="3389"
    2017:03:28-13:36:39 securitysrv1-2 ulogd[18968]: id="2000" severity="info" sys="SecureNet" sub="packetfilter" name="Packet logged" action="log" fwrule="62005" initf="eth0" srcmac="54:e0:52:07:76:9a" dstmac="00:1a:9c:f1:0f:a0" srcip="217.XX.XX.30" dstip="62.XX.XX.184" proto="17" length="1260" tos="0x00" prec="0x00" ttl="119" srcport="61973" dstport="4002"
    2017:03:28-13:36:39 securitysrv1-2 ulogd[18968]: id="2001" severity="info" sys="SecureNet" sub="packetfilter" name="Packet dropped" action="drop" fwrule="60002" initf="eth0" outitf="eth0" srcmac="54:e0:52:07:76:9a" dstmac="00:1a:9c:f1:0f:a0" srcip="217.XX.XX.30" dstip="10.0.10.205" proto="17" length="1260" tos="0x00" prec="0x00" ttl="118" srcport="61973" dstport="3389"

  • None of those lines correspond to the ones in your first post above.  Please show one of the lines from 14:39:00.

    Cheers - Bob