Assigning outside IP's to devices on the network

Hi, Sandra, and welcome to the UTM Community!

Sorry if I rain on your parade... The answer is yes, solving these problems is possible.  However, it sounds like no one knowledgeable about WebAdmin has designed your configuration.  The UTM is capable of very elegant, very powerful configurations that are easy to administer and modify.  I've seen more than one that was configured by a talented CCIE that required more work of me to fix than if I'd configured it in the first place.

That Support hasn't been able to help you with this initial configuration is no surprise - it's not their mission.  If your reseller doesn't have strong experience, you should contact Sophos Sales to give you a recommendation.  I wish you luck in getting some talented assistance.

Cheers - Bob

Hi BAlfson,

Thank you for your reply.
We did pay for Sophos professional services to have our UTM replace our Cisco ASA, that is done.
They cannot help us figure out this particular issue. We can't get the UTM to behave the same way and share multiple IP's on one interface using VLAN's.

We are considering putting a switch between our UTM's public interface and our ISP and having that do the work of using a VLAN for multiple IP's on the same link. Do you know if that makes sense or is even necessary?

Thanks
Sandra

That's good news, Sandra, about Sophos.

Without looking inside to see what's really happening, I wouldn't hazard a guess about adding the switch.

If what you are trying to do is to bridge two separate segments for a single VLAN while not doing so for all VLANs on the bridge, then that's not possible inside WebAdmin, and you would compromise your support agreement if you did it on the command line.

I wonder if you couldn't approach this differently...  Have your ISP route your additional addresses to the address on your External interface.  Create a "public DMZ" internally on VLAN 17 (for example) and simply make firewall rules allowing the traffic you want to allow.  Remember that the UTM firewall is stateful, so you need only allow requesting traffic, the response traffic will be allowed automatically by conntrack.

Cheers - Bob

Thanks again, I'll check with our ISP about the routing part. The thing is, we were able to have multiple IP's on our outside interface when it was on the Cisco ASA. The ISP didn't change anything when we moved to the UTM.

I guess this creates another question if you wouldn't mind..

I did play with firewall rules for allowing traffic to the public IP I need, and it's like it lets things IN but not out. If I take a laptop and plug it into our public VLAN and give it a public IP it can't get out to the internet, but things can ping it. The issue is a VPN tunnel needs to establish over this public IP and it can't because it's like the internal device with the public IP can't access the internet at all.

Pinging is regulated on the 'ICMP' tab of 'Firewall'.

The first thing to do is to get the ISP to route traffic instead of having its last-hop router ARPing for the public IPs on your public DMZ.  Then, I suspect that the first item in #3.1 in Rulz is being violated.

You can have Additional Addresses on your External interface, but the subnet on the External interface must not conflict with the subnet in you public DMZ.

You will have a PM in a few minutes.

EDIT 20 minutes later: WebAdmin is a GUI that manipulates databases of objects and settings.  A single change there can cause the Configuration Daemon to rewrite hundreds of lines of the code used to run the UTM.  In specific, WebAdmin creates routes automatically based on the subnets assigned on its interfaces.

Cheers - Bob

Pinging is regulated on the 'ICMP' tab of 'Firewall'.

The first thing to do is to get the ISP to route traffic instead of having its last-hop router ARPing for the public IPs on your public DMZ.  Then, I suspect that the first item in #3.1 in Rulz is being violated.

You can have Additional Addresses on your External interface, but the subnet on the External interface must not conflict with the subnet in you public DMZ.

You will have a PM in a few minutes.

EDIT 20 minutes later: WebAdmin is a GUI that manipulates databases of objects and settings.  A single change there can cause the Configuration Daemon to rewrite hundreds of lines of the code used to run the UTM.  In specific, WebAdmin creates routes automatically based on the subnets assigned on its interfaces.

Cheers - Bob