SOPHOS IS BLOCKING OUTLOOK INCOMING AND OUTGOING MAIL

For test purpose i connect the guest machine with my mobile hotspot. He can receive and send emails.
so its confirmed that sophos is blocking his email.

His POP3 & SMTP server is mail.bakertillyxxxx.com so when i try to open it in the browser its going to this web server https://webmail.opentransfer.com/horde/imp/
I also added the link to Webfilter Exception, still from the outlook he cant recieve or send email.

For test purpose i connect the guest machine with my mobile hotspot. He can receive and send emails.
so its confirmed that sophos is blocking his email.

His POP3 & SMTP server is mail.bakertillyxxxx.com so when i try to open it in the browser its going to this web server https://webmail.opentransfer.com/horde/imp/
I also added the link to Webfilter Exception, still from the outlook he cant recieve or send email.

You will most likely need te create a firewall rule like this:

Source: your guest subnet
Services: Email messaging (this is a group that consists of the majority of mail protocol services, you could instead also use POP3 and SMTP if email messaging opens up too much ports)
Destination: Internet IPv4 (if you allow any server, or you could create a list of hosts that should be reachable so only those are accessible).

And if you currently do not have a NAT Masquerading rule for this subnet, then you will also need to create one otherwise no internet access will be possible.

Hello,

I already add a Firewall Rule for GuestNetwork  to allow Any service to Any Network.
But still, our Guest cant recieve or send email on his ourlook.

NAT Masquerading is ok, our guest network can access the internet.

Thank you.

You have been looking in the webfiltering log to check why pop3 and smtp is blocked. You will not find this in the webfiltering log. In stead you need to look in the firewall log as pop3 and smtp will nog be going through the webfiltering.

Can you get any information (perhaps a line from the full log (not the live log)) that shows more information about what is going on when the clients try to reach a mailserver?