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Nvidia Experience - Driver Download Problem

JensStraten

I have recently started using the Web Filter and while I have been able to resolve most issues with services being blocked, I can't figure out an issue with Nvidia Experience. Basically, Nvidia Experience is a program that optimizes games for the installed Nvidia graphic card. However, it also updates the driver software. Now, I found that when I am using Web Filtering, the software is still downloading any driver upgrades, but once it hits 100%, it simply resets and wants to download the driver again. So, I am guessing that Web Filtering is somehow preventing Nvidia Experience from completing the download.

Here is what I have done so far:

1. Checked that it works when Web Filtering is disabled.

2. Checked Intrusion Prevention and found nothing.

3. Checked the Web Filtering log and found nothing.

 

I am guessing that I need an exception rule and so I have started creating one that excludes all *.nvidia.com URLs, but that didn't resolve the problem.

Did anybody have any luck fixing this problem?

Thank you!



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  • +1

    I had the same issue. I was able to resolve it by:

    1. Manually updating to the latest version of GeForce Experience (I don't think this had any impact on the overall solution, though)
    2. Created a Web Filtering rule which skips Caching and Extension Blocking, when matching the following URLs:
      1. ^http://international-gfe.download.nvidia.com/
      2. ^http?://([A-Za-z0-9.-]*\.)?nvidia\.com/

    My regex isn't very good, so it's quite possible that the second URL makes the first one redundant.  I'll investigate that at a later stage.

    I had those two URLs in a Web Filtering rule earlier as well, but the rule was only set to skip Extension Blocking.  Adding Caching to the rule seems to be the change which fixed the issue.

    Once that rule was in place, I was able to download the latest driver within GeForce Experience and install it.

    Cheers,

    James

  • 0 in reply to James Bannan

    This does not seem to be needed anymore (at least not on XG which I assume should be same concept in terms of web filtering). I don't have any exceptions defined for nvidia and GeForce experience downloads and updates drivers just fine

    Also, as a side note, in the second regexp the http? would not accomplish what was intended: "?" means previous token (which is "p") is optional. So I guess it should have been "https?"

    Which also indicates that it wasn't needed in the first place for https in this case.

  • 0 in reply to saspus

    I just tried it and it seems to work without the Regex rule now.

    Thank you for sharing!

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