Nvidia Experience - Driver Download Problem

Question

I have recently started using the Web Filter and while I have been able to resolve most issues with services being blocked, I can't figure out an issue with Nvidia Experience. Basically, Nvidia Experience is a program that optimizes games for the installed Nvidia graphic card. However, it also updates the driver software. Now, I found that when I am using Web Filtering, the software is still downloading any driver upgrades, but once it hits 100%, it simply resets and wants to download the driver again. So, I am guessing that Web Filtering is somehow preventing Nvidia Experience from completing the download. 
 Here is what I have done so far: 
 1. Checked that it works when Web Filtering is disabled. 
 2. Checked Intrusion Prevention and found nothing. 
 3. Checked the Web Filtering log and found nothing. 
 
 I am guessing that I need an exception rule and so I have started creating one that excludes all *.nvidia.com URLs, but that didn't resolve the problem. 
 Did anybody have any luck fixing this problem? 
 Thank you!

James Bannan · Accepted Answer

I had the same issue. I was able to resolve it by: 
 
 Manually updating to the latest version of GeForce Experience (I don't think this had any impact on the overall solution, though) 
 Created a Web Filtering rule which skips Caching and Extension Blocking, when matching the following URLs:
 
 ^http://international-gfe.download.nvidia.com/ 
 ^http?://([A-Za-z0-9.-]*\.)?nvidia\.com/

My regex isn't very good, so it's quite possible that the second URL makes the first one redundant. I'll investigate that at a later stage. 
 I had those two URLs in a Web Filtering rule earlier as well, but the rule was only set to skip Extension Blocking. Adding Caching to the rule seems to be the change which fixed the issue. 
 Once that rule was in place, I was able to download the latest driver within GeForce Experience and install it. 
 Cheers, 
 James

BAlfson · Answer

Hi, James, and welcome to the UTM Community! 
 You're correct that your second REGEX makes the first redundant. 
 Cheers - Bob

BAlfson · Answer

Hi Jens, 
 "Basically, the live log is not showing anything. It neither shows blocked nor unblocked log entries for Nvidia" 
 Hmmm, only a few possibilities: 
 
 nVidia is in an Exception that disables logging for it. 
 nVidia is in a Skiplist on the 'Misc' tab, so accesses are going via a firewall rule. 
 nVidia accesses are going via a firewall rule instead of Web Filtering and you need a Masquerading rule. 
 nVidia accesses are being blocked by a firewall rule. 
 
 To eliminate the final possibility, watch the Firewall Live Log when attemting the nVidia access. 
 Cheers - Bob

Nvidia Experience - Driver Download Problem

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