Sophos UTM stuck at :please wait logging"

Question

Hi All, 
 
 I unable logging to my Webadmin. with error "please wait logging". 
 
 I have try to clear the browse cache but still the same. 
 The only way is reboot the firewall. 
 
 Any idea or solution I have to make? 
 
 Thank You

sachingurung · Answer

Hi Max, 
 In that scenario, restart httpd services on UTM. Take SSH to UTM and execute, /etc/init.d/ httpd restart 
 What causes the WebAdmin to freeze can be verified by onitoring the kernel.log and httpd.log. 
 Thanks

Sophos UTM stuck at :please wait logging"

Submitted a Tech Support Case lately from the Support Portal?