Hi Everyone,
We seem to have an issue with our sophos dropping packets without giving any logs as to why. Below is what I sent to sophos when logged the call but hoping someone here might of seen it before for a speedier resolution as they have had a look without finding anything obvious and now waiting to been escalated
Thanks,
Allan
ASG Version: Firmware version: 9.353-4
Product: Sophos SG 210
Good Afternoon,
We have having a few issues with our Sophos setup when traffic is crossing subnets,
We currently have 2 internal subnets and when traffic passes from one to another its not working correctly. one example of this would be some of our printers have admin pages and when view from pc on same subnet everything loads fine but when on 2nd subnet the menu won't load correctly. We have found a work around by adding the printer Skip Transparent Mode Destination Hosts/Nets but we would like to know how we can stop these issue from arising and we can't find anything in the logs like dropped packets to investigate ourselves
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