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Auto Firewall Rule Creation Not Working

SteveWu

I created a new NAT rule to route SMTP traffic to a mail relay server, checked the box to auto create the FW rule, but the rule isn't there when I look on the FW side. There is already a NAT that is on the same external IP, but NATs other mail traffic to the mail server.

Can you have two NATs on the same external IP?  Is there some other reason the auto FW rule isn't being generated for the mail relay NAT rule?

ANY -> Internet x.x.x.243  -> SMTP -> mail relay - > mailserver

ANY -> Internet x.x.x.243  -> HTTP/IMAP -> mail server


Thanks in advance.


- Steve



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  • 0

    Hi Steve,

    Greetings.

    Did you check search the Rule after filtering Automatic Firewall rules ?

    What is the Firmware version on your UTM ? I think an upgrade will resolve this issue if any back end Web Admin service is stuck.

    Thanks

    Sachin Gurung 

  • 0 in reply to sachingurung

    Hello Sachin -

    Yes, I checked for the Automatic rules and it's not there. The new NAT rule has not been turned on yet as the box on the other end isn't ready yet to receive SMTP traffic. Does it have to be turned on before the rule is created?

    We're on 9.355-1, the FW gets rebooted once a month.

    Thanks - Steve

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  • 0 in reply to sachingurung

    Hello Sachin -

    Yes, I checked for the Automatic rules and it's not there. The new NAT rule has not been turned on yet as the box on the other end isn't ready yet to receive SMTP traffic. Does it have to be turned on before the rule is created?

    We're on 9.355-1, the FW gets rebooted once a month.

    Thanks - Steve

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