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Sopos UTM blocking Sophos Cloud Endpoint Updates

I have a Sophos UTM dropping packets coming from 208.111.155.130 (dci.sophosupd.com) even if I allow it in the Firewall rules.

Is there anything else that needs to be done on a Sophos UTM to allow Sophos Cloud Endpoint Protection updates? If I choose to update the agent on the computer, it starts the update and eventually stops. In the UTM firewall log it shows that packets from the Sophos IP is being dropped.

Any assistance would be greatly appreciated.

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0 Scott_Klassen over 9 years ago

Show the applicable lines from the firewall log. Also check the web filtering and intrusion prevension logs to see if blocks are being triggered there.
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0 Scott_Klassen over 9 years ago

Show the applicable lines from the firewall log. Also check the web filtering and intrusion prevension logs to see if blocks are being triggered there.
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