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tcpflags="RST" packages getting dropped

Some external users are facing problems accessing our webmail server through our Sophos firewall. It seems as the more lagged network they are accessing from, this bigger the problem is.

The firewall is logging numorous of the following:

2015:07:07-11:36:50 astaro ulogd[20692]: id="2001" severity="info" sys="SecureNet" sub="packetfilter" name="Packet dropped" action="drop" fwrule="60001" initf="eth1" ***_cut_*** proto="6" length="40" tos="0x00" prec="0x00" ttl="49" srcport="16261" dstport="443" tcpflags="RST"

I have searched the forum, and I see others with the same issue (ever with quite older Sophos versions), but no solutions. Are any updated info available?

No users on our LAN are facing problems with accessing the webmail.

Regards, Lars.


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