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Youtube Video (any) on PC Causes Disconnect in Xbox One or Wii U game?

FormerMember
FormerMember
Has anyone ever encountered this?

It is driving me nuts.   Whenever I stream from my laptop from youtube, it causes the Xbox One (Destiny game with correct ports in firewall) or Wii U Splatoon) to become unstable and disconnect from the either game.

Does the UTM not route packets appropriately to devices?

I've even attempted to Open all ports as testing in the Wii U's case, and it did not resolve the issue.

Did call the internet provider Netgear CM400 modem (TimeWarner provider), and the internet speeds are correct (50mb down, 5mb up).

Firewall log shows UDP packets at time of disconnect (all green, no reds that I see).

Ideas????


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  • 0
    Out of curiosity are you double NATing here? Meaning is the Netgear router doing a many to one NAT then passing the traffic to the Sophos which NATs it again?
  • FormerMember
    0 FormerMember in reply to virtualrack
    Out of curiosity are you double NATing here? Meaning is the Netgear router doing a many to one NAT then passing the traffic to the Sophos which NATs it again?


    I do not have a netgear router.  I have a netgear modem, and a netgear switch.
  • FormerMember
    0 FormerMember in reply to FormerMember
    What's next?
  • FormerMember
    0 FormerMember in reply to FormerMember
    Still waiting for a response on this.
  • FormerMember
    0 FormerMember in reply to FormerMember
    I am still having an issue on this.  Anyone?
  • FormerMember
    0 FormerMember in reply to FormerMember
    Can anyone tell me why I'm seeing 2 external addresses coming across in the firewall log?

    Log item below:

      Default DROP  TCP    
    54.200.181.43  :  443
    → 
    66.68.188.88  :  53714
      
    [RST]  len=40  ttl=47  tos=0x00  srcmac=00:17:10:86:c5:0d  dstmac=00:50:c2:24:31:72
  • FormerMember
    0 FormerMember in reply to FormerMember
    Here is 2 more, and the local ip addresses are not in my lan scheme:

    02:47:22  Default DROP  TCP    
    173.194.115.30  :  443
    → 
    66.68.188.88  :  52613
      
    [RST]  len=40  ttl=54  tos=0x00  srcmac=00:17:10:86:c5:0d  dstmac=00:50:c2:24:31:72
    02:47:22  Default DROP  TCP    
    173.194.115.30  :  443
    → 
    66.68.188.88  :  52613
      
    [RST]  len=40  ttl=54  tos=0x00  srcmac=00:17:10:86:c5:0d  dstmac=00:50:c2:24:31:72
    02:47:22  Default DROP  TCP    
    173.194.115.30  :  443
    → 
    66.68.188.88  :  52613
      
    [RST]  len=40  ttl=54  tos=0x00  srcmac=00:17:10:86:c5:0d  dstmac=00:50:c2:24:31:72

    02:48:19  Default DROP  TCP    
    216.58.210.110  :  443
    → 
    66.68.188.88  :  52615
      
    [RST]  len=40  ttl=43  tos=0x00  srcmac=00:17:10:86:c5:0d  dstmac=00:50:c2:24:31:72
    02:48:19  Default DROP  TCP    
    216.58.210.110  :  443
    → 
    66.68.188.88  :  52615
      
    [RST]  len=40  ttl=43  tos=0x00  srcmac=00:17:10:86:c5:0d  dstmac=00:50:c2:24:31:72
    02:48:19  Default DROP  TCP    
    216.58.210.110  :  443
    → 
    66.68.188.88  :  52615
      
    [RST]  len=40  ttl=43  tos=0x00  srcmac=00:17:10:86:c5:0d  dstmac=00:50:c2:24:31:72
Reply
  • FormerMember
    0 FormerMember in reply to FormerMember
    Here is 2 more, and the local ip addresses are not in my lan scheme:

    02:47:22  Default DROP  TCP    
    173.194.115.30  :  443
    → 
    66.68.188.88  :  52613
      
    [RST]  len=40  ttl=54  tos=0x00  srcmac=00:17:10:86:c5:0d  dstmac=00:50:c2:24:31:72
    02:47:22  Default DROP  TCP    
    173.194.115.30  :  443
    → 
    66.68.188.88  :  52613
      
    [RST]  len=40  ttl=54  tos=0x00  srcmac=00:17:10:86:c5:0d  dstmac=00:50:c2:24:31:72
    02:47:22  Default DROP  TCP    
    173.194.115.30  :  443
    → 
    66.68.188.88  :  52613
      
    [RST]  len=40  ttl=54  tos=0x00  srcmac=00:17:10:86:c5:0d  dstmac=00:50:c2:24:31:72

    02:48:19  Default DROP  TCP    
    216.58.210.110  :  443
    → 
    66.68.188.88  :  52615
      
    [RST]  len=40  ttl=43  tos=0x00  srcmac=00:17:10:86:c5:0d  dstmac=00:50:c2:24:31:72
    02:48:19  Default DROP  TCP    
    216.58.210.110  :  443
    → 
    66.68.188.88  :  52615
      
    [RST]  len=40  ttl=43  tos=0x00  srcmac=00:17:10:86:c5:0d  dstmac=00:50:c2:24:31:72
    02:48:19  Default DROP  TCP    
    216.58.210.110  :  443
    → 
    66.68.188.88  :  52615
      
    [RST]  len=40  ttl=43  tos=0x00  srcmac=00:17:10:86:c5:0d  dstmac=00:50:c2:24:31:72
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