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C2/Generic-A FP

PhilB_01
Hi,

C2/Generic-A triggered when I was trying to talk to a VPS that we have rented off-net (and which we've been renting for the best part of a year at this point, but which I guess I only just tried to talk to from behind a sophos UTM).

How can I get the false positive removed from the database?

Phil


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  • 0
    Hi, JT, and welcome to the User BB!

    JT and Phil, please copy the details from the 'Advanced Threat Protection' tab of 'Logging and Reporting >> Network Protection' and show them here.

    Cheers - Bob
    PS You should receive an auto-generated acknowledgement almost immediately after opening a case via MyUTM or email to customerservice@ (paid licenses only).
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  • 0
    Hi, JT, and welcome to the User BB!

    JT and Phil, please copy the details from the 'Advanced Threat Protection' tab of 'Logging and Reporting >> Network Protection' and show them here.

    Cheers - Bob
    PS You should receive an auto-generated acknowledgement almost immediately after opening a case via MyUTM or email to customerservice@ (paid licenses only).
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